COVID – 19 IMPORTANT UPDATE WE ARE OPEN AND HERE TO HELP

April 20, 2020

Covid – 19 Update

Dear Customer,

During this time of heightened concern and uncertainty, we want to assure you that the health and safety of our customers, employees and partners remains our highest priority.

There are various methods to stay safe while shopping for cars as opposed to visiting the showroom you can browse all of our stock online to find the perfect car for you. We have contacless forms of getting more details of the car like requesting a video chat or video demonstration.  You can also leave a deposit on the car of your choice and arrange Financing if required all via the Phone or By contacting our Finance department via the contact form on their page.

Ford have a dedicated global team closely monitoring the coronavirus situation, including following the latest advice from leading medical professionals, and directives from government and local authorities across all our markets, including Australia. Which they are sharing with their dealer networks very regularly.

We are planning and acting accordingly to provide safe, efficient, and convenient services and customer care through our dealership as directed by Ford  Australia Head Office.

MIDWAY FORD ; ADDED PRECAUTIONS IN OUR DEALERSHIP

All Midway Ford dealership staff have been advised to strictly adhere to the following:

• Refrain from shaking hands and practice active social distancing during interaction with customers.
• Wear necessary protective gear to help ensure proper hygiene during any customer interaction.
• Provide hand sanitiser dispensers across the business, particularly in high traffic areas.
• Increase frequency of cleaning high-touch surfaces in public areas with additional staffing.
• If an employee is experiencing any flu-like symptoms, they will be asked to promptly seek medical advice and remain at home until they are free of symptoms.

WE ARE ALSO OFFERING THESE SERVICES IN AN EFFORT TO HELP THOSE WITH VEHICLE PURCHASES, SERVICING REQUIREMENTS AND PARTS NEEDS

• Home Test Drives
• Video/chat Demo’s
• Buy From Home
• Phone Deposits
• Home Delivery ( metro area)
• Interstate Delivery
• Sanitization policy as outlined above
• Vehicle pick up/drop off when booked in for a service
• Cashless Payments
• Book your service in online here

These are extraordinary times. As a valued Midway Ford customer, we will continue to keep you informed of important updates, initiatives or developments regarding the services we provide.

Regards

The Team at Midway Ford