Servicing your vehicle at Knox Mitsubishi is the best way to protect its value. A full service history can help you achieve stronger resale value when you want to sell or trade-in your car. The professional service you receive from Knox Mitsubishi also results in confidence and peace of mind.

Whether your vehicle needs a simple oil change, new tyres or Major Mechanical Repairs, our service department located conveniently in Wantirna South will do the job efficiently and to the highest standard by our Mitsubishi Factory-Trained technicians. We have the experience and expertise to get you and your vehicle back on the road as soon as possible.

At Knox Mitsubishi you can be assured that we will only use Genuine Mitsubishi Parts to service your vehicle which will prolong the life of your vehicle, optimise performance and help reduce ownership costs. We may specialise in Mitsubishi vehicles, but we are able to repair and service all makes and models to the same high quality standard.

OUR SERVICE CENTRE OFFERS

• Factory trained technicians
• State of the art equipment
• On-site tyre facilities
• Courtesy car (subject to availability)
• Courtesy Shuttle Bus (within 10km radius)
• Customer lounge with resfreshments and Wi-Fi available
• Early Bird Drop Off Facility
• Servicing facilities for all makes and models
• A/C License Certified including re-gassing and repairs
• Licenced VicRoads Roadworthy Tester
• Provide OpenPay as a method of payment
• Wheel alignments and balancing available

COURTESY SHUTTLE

We have a free courtesy bus available within a 8KM radius which departs sharp at the following time, If you require a lift please inform us where possible at the time of booking.
Customer Drop-off Suburbs:

• Bayswater
• Boronia
• East Burwood
• Ferntree Gully
• Upper Ferntree Gully
• Glen Waverly
• Heathmont
• Knox City
• Knoxfield
• Rowville
• Scoresby
• The Basin
• Vermont
• Vermont South
• Wantirna
• Wantirna South
• Wheelers hill

Please note, Shuttle Runs Monday to Friday only.

• 8:00am
• 9:00am
• 10:00am

COURTESY CAR

For your convenience Knox Mitsubishi has Loan Vehicles available FREE of charge whilst your vehicle is in for service/repair (subject to availability).

Should you wish to utilise this facility, please contact your Service Advisor to enquire as advanced bookings are required to secure a loan vehicle. Please call us on (03) 9800 6000.

Note, Hire cars are available for weekday services only, unfortunately on Saturdays we don’t have hire cars available.

TRADING HOURS

Our Service Department opening hours are 7:30am to 5:30pm Monday to Friday. Please contact one of our service advisors for available appointments.

For your convenience you can drop off your vehicle after regular business hours to be serviced the following day by using our Early Bird Drop Off Facility.

If you wish to drop off your vehicle prior to 7:30am, we have a drop off box which you can leave your keys in. If you wish to do this, please contact the service department prior, so we are aware you are dropping off early.

The key drop box is a yellow box on the fence, located just off High Street Road, near the Shell service station. We will contact you by 10am to discuss the work being carried out, if you don’t receive a phone call by 10am, please call our service department on 03 9800 6000 to ensure we have received the keys.

Your new Mitsubishi will help you live your life, your way. You trust it to protect your family, to keep your business moving, to support your lifestyle every day. With Mitsubishi’s legendary reliability, you can enjoy the peace of mind that comes with knowing every part of your new vehicle has been designed, engineered and manufactured to exacting standards, so fit and work together to transport and protect you for many years to come. When it comes to servicing your new vehicle, there’s one simple way to keep that new car confidence: Mitsubishi trained technicians using Mitsubishi Genuine Parts. Mitsubishi Genuine Service means you get the real thing, not an inferior copy. Think of it like your favourite dish. It needs the right recipe, the right cookware and a skilled chef – skimp on any of these and it just won’t taste the same.

Make sure your new car experience stays worry-free for years to come. Mitsubishi Genuine Parts come from the same designers and engineers who created your vehicle, ensuring that safety, performance and appearance are never compromised.

Aftermarket parts manufacturers don’t have access to the information and expertise that go into every Genuine Part. Instead of being custom built for your vehicle, many aftermarket parts are generic and have to work on multiple makes and models. Any damage or problems caused by inferior non-genuine parts may not be covered by your warranty. 

Why take the risk? Unlike aftermarket parts, Mitsubishi Genuine Parts are covered by a Mitsubishi Factory Warranty.

For your complete peace of mind, when Mitsubishi Genuine Parts are fitted to your car, they are covered by a 12 month or 20,000 km^K26 Warranty.

Knox Mitsubishi is directly connected to Mitsubishi Motors, with the diagnostic tools and training to trace and resolve any issue quickly and correctly. With access to technical literature from the factory, detailed repair methods and procedures allow our technicians to get it right every time.

We can give the best advice to ensure your vehicle is fit for purpose as designed.

HOW OFTEN SHOULD I GET MY MITSUBISHI SERVICED?
As a minimum, your Mitsubishi should be serviced in line with Mitsubishi’s recommended servicing intervals which are 12 months or 15,000km*. Lancer Ralliart and Lancer Evolution service intervals are 6 months or 5,000 km*. However, depending on how and under what conditions your vehicle is driven, more frequent servicing may be required.

Check the service and maintenance section in your service and warranty booklet to find out when your regular servicing is due and if your vehicle requires more frequent servicing.

*Whichever occurs first.

WHAT’S THE BENEFIT OF GENUINE MITSUBISHI SERVICING?
Taking your vehicle to a Mitsubishi genuine service centre ensures the long-term safety and reliability of your Mitsubishi. Mitsubishi’s factory trained service team will ensure your vehicle receives the expert servicing and care it needs. Plus you’ll protect the resale value of your vehicle – a full, documented service history is a valuable asset when it comes time to sell.

IS MITSUBISHI GENUINE SERVICING COMPETITIVELY PRICED?
Mitsubishi genuine servicing is competitively priced. Mitsubishi offers one of Australia’s best service intervals of 12 months or 15,000km* which means you pay for less services over the time you own the car.*

More frequent servicing is required on some specialist vehicles and those operated under specific operating conditions such as frequent short trips, driving in dusty, sandy or salty conditions and prolonged idling or stop-start driving.

If you purchased your vehicle on or after 1st October 2012, your vehicle may also be covered by the Mitsubishi Capped Price Servicing Program which means you’ll enjoy scheduled regular servicing costs capped for up to 4 years*.

*Roadside Assist, if extended in accordance with service conditions, is available for a maximum of up to 5 years. Conditions apply. Offer subject to change without notice. Excludes government, rental and national fleet customers.

WILL MY WARRANTY BE AFFECTED IF I DON’T USE MITSUBISHI TO SERVICE MY CAR?
Mitsubishi recommends that scheduled services are performed by your Mitsubishi dealer. However, services can be carried out by another qualified service provider if the service is performed in accordance with the requirements detailed in your vehicle service and warranty booklet, and using proprietary oils, coolant and fluids where specified.

If servicing is performed in accordance with the requirements your warranty will not be affected.

WHAT HAPPENS IF NON-MITSUBISHI APPROVED PARTS ARE FITTED TO MY VEHICLE DURING A SERVICE?
Mitsubishi recommends that only genuine Mitsubishi parts are fitted to your vehicle. If a problem or damage occurs as a result of using non-genuine parts or non-approved fluids or lubricants, your warranty may not cover the component affected or related components.

WHAT HAPPENS IF I MISS OR PROLONG A REGULAR MITSUBISHI VEHICLE SERVICE?
Missing a regular service or prolonging time between services increases the risk of premature deterioration of some engine components as a result of reduced lubrication and protection performance.

In addition, if your vehicle has Capped Price Servicing, you may not benefit from the total number of available services under this program. Regular servicing is essential to keep your Mitsubishi operating at its best, so if you miss a service due date, please talk to your Mitsubishi dealer for a solution.