Frequently Asked Questions

How Do I Test My Battery?


The first step in evaluating starting capability involves testing a battery’s state of charge using a hydrometer or voltmeter. All non-sealed batteries should be checked using a hydrometer. As a cheap and reliable method of determining state of charge, the hydrometer also reveals differences between cells and allows visual inspection of the electrolyte colour.  Where the hydrometer reading shows no significant difference between cells and produces a reading of 1230 or above (at 20-25°C) the battery has sufficient charge for a load test.

The battery’s physical condition must also be inspected for any signs of damage which may reduce battery life and impede starting performance. This may include broken or damaged posts and leaks to the battery case or lid.

We recommend coming to KINGHORN MOTOR GROUP for a professional battery check.

The first step in evaluating starting capability involves testing a battery’s state of charge using a hydrometer or voltmeter. All non-sealed batteries should be checked using a hydrometer. As a cheap and reliable method of determining state of charge, the hydrometer also reveals differences between cells and allows visual inspection of the electrolyte colour.  Where the hydrometer reading shows no significant difference between cells and produces a reading of 1230 or above (at 20-25°C) the battery has sufficient charge for a load test.

The battery’s physical condition must also be inspected for any signs of damage which may reduce battery life and impede starting performance. This may include broken or damaged posts and leaks to the battery case or lid.

We recommend coming to KINGHORN MOTOR GROUP for a professional battery check.


Do The Batteries Come With A Warranty?


Exide batteries are warranted against any manufacturing fault for the stated period or kilometres, whichever occurs first,  for the period stated on the batteries top label.

Should it not pass a standard battery test for any reason other than after-sale damage, neglect or misuse, it will be replaced free of charge by the dealer or the dealer’s agents.

You may claim under the warranty by returning the battery to the place of purchase with the original purchase receipt and completed warranty card for the warranty adjudication procedure. You must bear any expense you may incur in making the claim.

For more information about Exide’s Warranties click here.

Exide batteries are warranted against any manufacturing fault for the stated period or kilometres, whichever occurs first,  for the period stated on the batteries top label.

Should it not pass a standard battery test for any reason other than after-sale damage, neglect or misuse, it will be replaced free of charge by the dealer or the dealer’s agents.

You may claim under the warranty by returning the battery to the place of purchase with the original purchase receipt and completed warranty card for the warranty adjudication procedure. You must bear any expense you may incur in making the claim.

For more information about Exide’s Warranties click here.


Are The Batteries Recyclable?


Exide Technologies conscientiously applies a comprehensive business approach called Total Battery Management (TMB), that plays a leading role in one of Australia’s most effective and successful recycling programs.

TBM encompasses manufacturing and distribution of lead-acid batteries, responsible collection and storage of spent batteries, safe transportation and reclamation of battery materials and use of those materials in the production of new batteries. Every year, Exide Technologies in Australia alone collects and recycles the components of 1 million batteries returning 7.5 million kgs of lead.

Exide Technologies conscientiously applies a comprehensive business approach called Total Battery Management (TMB), that plays a leading role in one of Australia’s most effective and successful recycling programs.

TBM encompasses manufacturing and distribution of lead-acid batteries, responsible collection and storage of spent batteries, safe transportation and reclamation of battery materials and use of those materials in the production of new batteries. Every year, Exide Technologies in Australia alone collects and recycles the components of 1 million batteries returning 7.5 million kgs of lead.


What Other Types of Batteries Do Exide Produce?


Exide offers batteries a wide range product to suit any requirements. Their range includes batteries for: passenger vehicles, SUV’s, 4WD, light commercial vehicles, heavy commercial vehicles,  caravans, camping, solar, marine, jetski, motorcycle, mowing, golf carts, plus more!

Exide offers batteries a wide range product to suit any requirements. Their range includes batteries for: passenger vehicles, SUV’s, 4WD, light commercial vehicles, heavy commercial vehicles,  caravans, camping, solar, marine, jetski, motorcycle, mowing, golf carts, plus more!


How Do I Correctly Store The Battery?


Batteries have a limited shelf life and when stored gradually lose their power to perform. On average, a fully-charged battery takes about 13 weeks to gradually discharge to less than its optimum operating level.  The rate of charge loss depends on battery type (low maintenance or maintenance free) and temperature conditions.  Charge loss becomes more evident when temperatures increase. At 20°C low maintenance batteries lose approximately one half of one per cent of charge per day (30 percent in 60 days). At 30°C charge loss is usually double the rate for 20°C.

Under similar temperature conditions, maintenance free batteries lose their charge more slowly than low maintenance batteries. Excessive humidity will also accelerate charge loss.  A battery stored upright in cool and dry conditions is ideal.  Whilst in storage batteries that have not been recharged and allowed to go flat, may be permanently damaged. Recharging every four to eight weeks, depending on storage conditions, will restore batteries to “as new” condition.  It is best to trust Exide Batteries and its National network of reputable stores to deliver the optimal product that is professionally managed.

Batteries have a limited shelf life and when stored gradually lose their power to perform. On average, a fully-charged battery takes about 13 weeks to gradually discharge to less than its optimum operating level.  The rate of charge loss depends on battery type (low maintenance or maintenance free) and temperature conditions.  Charge loss becomes more evident when temperatures increase. At 20°C low maintenance batteries lose approximately one half of one per cent of charge per day (30 percent in 60 days). At 30°C charge loss is usually double the rate for 20°C.

Under similar temperature conditions, maintenance free batteries lose their charge more slowly than low maintenance batteries. Excessive humidity will also accelerate charge loss.  A battery stored upright in cool and dry conditions is ideal.  Whilst in storage batteries that have not been recharged and allowed to go flat, may be permanently damaged. Recharging every four to eight weeks, depending on storage conditions, will restore batteries to “as new” condition.  It is best to trust Exide Batteries and its National network of reputable stores to deliver the optimal product that is professionally managed.


How Do I Install A Battery?


Battery installation should only be undertaken by a professional installer and appropriate safety clothing must be worn at all times, including safety glasses.

Watch the video below on how to install a battery.

Battery installation should only be undertaken by a professional installer and appropriate safety clothing must be worn at all times, including safety glasses.

Watch the video below on how to install a battery.