March 16, 2021

Find out why Brighton Volkswagen is your local home of Volkswagen in South East Melbourne

Buying a new car is an extensive process. Due to the overwhelming range of available dealerships, it is crucial to choose a dealer that will meet your needs and provide ongoing, quality service long after the purchase has been settled.

Brighton Volkswagen is Melbourne’s premier Volkswagen dealership and we can’t wait to show you all of the reasons why.

In this article, we’ll discuss the standard of quality, service and experience you should look for when choosing a dealership.

The Famous Volkswagen Standard of Quality, Attention to Detail, and Performance

Volkswagen is globally renowned for their build quality, attention to detail and second-to-none level of performance. Whether it’s our sporty Golf range or our comfortable Tiguan selection, you will be engulfed in ‘understated-luxury’ as you move from A to B, and everywhere in between.

If a dealer’s stock is limited, so are your options. Even if you plan on customising your extras, the most straightforward approach to obtaining your preferred car is being able to inspect and test drive your vehicle on the lot. Brighton Volkswagen offer a total one-stop-shop with a huge range of new, demo and used Volkswagen’s to remove the hassle of getting your new car on the road as soon as possible.

Experience and Longevity at Brighton Volkswagen

Buying from a dealer with a long lifespan means you can trust their business management – the dealerships that place emphasis on ethics and client care tend to thrive, while poorly run dealerships will often disappear as quickly as they began. Your relationship with the dealer continues long after the purchase is made, as you return for servicing, repairs a so it is important to trust that your dealer will still be there when you need them in the future.

Brighton Volkswagen is known Australia-wide for its exceptional level of customer service, where they strive to not only sell you your first Volkswagen, but every vehicle after that also. The Brighton Volkswagen showroom offers a comfortable environment to relax, research different vehicle models and test-drive the ones best suited to your lifestyle. In an oversaturated market, a business with such an impressive level of customer-care must be dedicated to the highest standard of products and service.

Customer Service at Brighton Volkswagen

People respond differently to varying levels of customer service. When walking into a dealership, you will quickly lose interest if you are not approached by a member of the sales staff. However, it can be obvious when a salesperson is viewing you as an easy target for commissions. Of course, we as customers recognise that businesses are looking to profit but this can work in favour for both consumers and staff when the company provides quality products, expert advice, and compassionate flexibility.

Informed client care, when meshed with integrity, fosters trust between the dealership and yourself – finding a salesperson who is dedicated to finding the right solution while avoiding any unnecessary costs is integral to a mutually beneficial relationship.

With 100’s of 5-Star Google Reviews, Brighton Volkswagen is sure to exceed your customer service expectations.

For impeccable service and informed solutions, visit our Volkswagen showroom Moorabbin or call 03 9071 3106. Our helpful, experienced staff will happily talk through your options to find the right vehicle for you today.