ACTIVE RECALL CAMPAIGN: HS PLUS EV
- Recall number: REC-005652
- Campaign number: RMGHSEVPTC
- Original published date: 1 May 2023
- Make and model information:
- Make: MG
- Model: MG HS PHEV & MG HS +EV – Plug-in Hybrid Electric medium SUV
- Year range: 2021 – 2022
- Affected units: 5,168
- Identifying features
VIN (Vehicle identification number)
REC-005652-VIN-List-1.csv (CSV, 95.9 KB) - What are the defects?
Due to a manufacturing defect, the carpet underlay may be positioned between the nut and the electrical ground stud. If the nut detaches over time due to vibrations whilst driving, it could cause the wiring beneath the floor to overheat and it may result in a fire inside the vehicle. - What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users or bystanders. - What should consumers do?
Consumers should contact their nearest MG dealer to arrange an inspection of the vehicle and rectification where necessary, free of charge.
For further information, please contact the MG Australia helpline on 1800 MG CARS (642 277) or email MG Warranty at auswarranty@smil.com
To find your nearest MG dealer, visit https://mgmotor.com.au/locate/ - Supplier details: SAIC Motor Corporation Limited
- Who should owners/operators contact for more information?
- Contact email: auswarranty@smil.com
- Contact website: mgmotor.com.au
- Responsible regulator: Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this re...
- Recall number: REC-005652
- Campaign number: RMGHSEVPTC
- Original published date: 1 May 2023
- Make and model information:
- Make: MG
- Model: MG HS PHEV & MG HS +EV – Plug-in Hybrid Electric medium SUV
- Year range: 2021 – 2022
- Affected units: 5,168
- Identifying features
VIN (Vehicle identification number)
REC-005652-VIN-List-1.csv (CSV, 95.9 KB) - What are the defects?
Due to a manufacturing defect, the carpet underlay may be positioned between the nut and the electrical ground stud. If the nut detaches over time due to vibrations whilst driving, it could cause the wiring beneath the floor to overheat and it may result in a fire inside the vehicle. - What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users or bystanders. - What should consumers do?
Consumers should contact their nearest MG dealer to arrange an inspection of the vehicle and rectification where necessary, free of charge.
For further information, please contact the MG Australia helpline on 1800 MG CARS (642 277) or email MG Warranty at auswarranty@smil.com
To find your nearest MG dealer, visit https://mgmotor.com.au/locate/ - Supplier details: SAIC Motor Corporation Limited
- Who should owners/operators contact for more information?
- Contact email: auswarranty@smil.com
- Contact website: mgmotor.com.au
- Responsible regulator: Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
- Recall number: REC-005652
- Campaign number: RMGHSEVPTC
- Original published date: 1 May 2023
- Make and model information:
- Make: MG
- Model: MG HS PHEV & MG HS +EV – Plug-in Hybrid Electric medium SUV
- Year range: 2021 – 2022
- Affected units: 5,168
- Identifying features
VIN (Vehicle identification number)
REC-005652-VIN-List-1.csv (CSV, 95.9 KB) - What are the defects?
Due to a manufacturing defect, the carpet underlay may be positioned between the nut and the electrical ground stud. If the nut detaches over time due to vibrations whilst driving, it could cause the wiring beneath the floor to overheat and it may result in a fire inside the vehicle. - What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users or bystanders. - What should consumers do?
Consumers should contact their nearest MG dealer to arrange an inspection of the vehicle and rectification where necessary, free of charge.
For further information, please contact the MG Australia helpline on 1800 MG CARS (642 277) or email MG Warranty at auswarranty@smil.com
To find your nearest MG dealer, visit https://mgmotor.com.au/locate/ - Supplier details: SAIC Motor Corporation Limited
- Who should owners/operators contact for more information?
- Contact email: auswarranty@smil.com
- Contact website: mgmotor.com.au
- Responsible regulator: Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
- Recall number: REC-005652
- Campaign number: RMGHSEVPTC
- Original published date: 1 May 2023
- Make and model information:
- Make: MG
- Model: MG HS PHEV & MG HS +EV – Plug-in Hybrid Electric medium SUV
- Year range: 2021 – 2022
- Affected units: 5,168
- Identifying features
VIN (Vehicle identification number)
REC-005652-VIN-List-1.csv (CSV, 95.9 KB) - What are the defects?
Due to a manufacturing defect, the carpet underlay may be positioned between the nut and the electrical ground stud. If the nut detaches over time due to vibrations whilst driving, it could cause the wiring beneath the floor to overheat and it may result in a fire inside the vehicle. - What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users or bystanders. - What should consumers do?
Consumers should contact their nearest MG dealer to arrange an inspection of the vehicle and rectification where necessary, free of charge.
For further information, please contact the MG Australia helpline on 1800 MG CARS (642 277) or email MG Warranty at auswarranty@smil.com
To find your nearest MG dealer, visit https://mgmotor.com.au/locate/ - Supplier details: SAIC Motor Corporation Limited
- Who should owners/operators contact for more information?
- Contact email: auswarranty@smil.com
- Contact website: mgmotor.com.au
- Responsible regulator: Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
CAN I CHECK IF A NEW OR USED MG I WANT TO BUY HAS AN ACTIVE RECALL CAMPAIGN ATTACHED TO IT?
In some instances, we may uncover an issue with a MG vehicle and we will communicate the repair process and instructions directly to the last recorded owner of the vehicle. Additionally, the Department of Transport, Infrastructure, Regional Development, Communication and the Arts has a webpage where you can browse all open vehicle recalls by brand. The recalls applicable to MG can be found at https://www.vehiclerecalls.gov.au/recalls/rec-005652
In some instances, we may uncover an issue with a MG vehicle and we will communicate the repair process and instructions directly to the last recorded owner of the vehicle. Additionally, the Department of Transport, Infrastructure, Regional Development, Communication and the Arts has a webpage where you can browse all open vehicle recalls by brand. The recalls applicable to MG can be found at https://www.vehiclerecalls.gov.au/recalls/rec-005652
In some instances, we may uncover an issue with a MG vehicle and we will communicate the repair process and instructions directly to the last recorded owner of the vehicle. Additionally, the Department of Transport, Infrastructure, Regional Development, Communication and the Arts has a webpage where you can browse all open vehicle recalls by brand. The recalls applicable to MG can be found at https://www.vehiclerecalls.gov.au/recalls/rec-005652
In some instances, we may uncover an issue with a MG vehicle and we will communicate the repair process and instructions directly to the last recorded owner of the vehicle. Additionally, the Department of Transport, Infrastructure, Regional Development, Communication and the Arts has a webpage where you can browse all open vehicle recalls by brand. The recalls applicable to MG can be found at https://www.vehiclerecalls.gov.au/recalls/rec-005652
CAN I GET A REFUND FOR A RECALL REPAIR?
You may be eligible for a refund if you paid to correct the concern addressed by a recall before the official recall notification letter was mailed to you. To verify eligibility and process reimbursement, please provide evidence of the original repair (including a copy of the tax invoice) to the Aftersales Service Manager of any authorised MG Dealer.
You may be eligible for a refund if you paid to correct the concern addressed by a recall before the official recall notification letter was mailed to you. To verify eligibility and process reimbursement, please provide evidence of the original repair (including a copy of the tax invoice) to the Aftersales Service Manager of any authorised MG Dealer.
You may be eligible for a refund if you paid to correct the concern addressed by a recall before the official recall notification letter was mailed to you. To verify eligibility and process reimbursement, please provide evidence of the original repair (including a copy of the tax invoice) to the Aftersales Service Manager of any authorised MG Dealer.
You may be eligible for a refund if you paid to correct the concern addressed by a recall before the official recall notification letter was mailed to you. To verify eligibility and process reimbursement, please provide evidence of the original repair (including a copy of the tax invoice) to the Aftersales Service Manager of any authorised MG Dealer.
DO I HAVE TO PAY FOR A RECALL REPAIR?
No, MG Motor Australia will carry out repairs specifically outlined in a recall campaign at no cost to the owner.
No, MG Motor Australia will carry out repairs specifically outlined in a recall campaign at no cost to the owner.
No, MG Motor Australia will carry out repairs specifically outlined in a recall campaign at no cost to the owner.
No, MG Motor Australia will carry out repairs specifically outlined in a recall campaign at no cost to the owner.
DO RECALLS HAVE EXPIRY DATES?
Official safety and compliance recalls do not have expiry dates. Affected Vehicles remain eligible until the repair is completed.
Official safety and compliance recalls do not have expiry dates. Affected Vehicles remain eligible until the repair is completed.
Official safety and compliance recalls do not have expiry dates. Affected Vehicles remain eligible until the repair is completed.
Official safety and compliance recalls do not have expiry dates. Affected Vehicles remain eligible until the repair is completed.
HOW DOES MG DETERMINE WHEN A RECALL IS REQUIRED?
Vehicles involved in a MG recall may be identified by specific build dates and models within a year range, the manufacturing plant or other factors. If a recall campaign is announced on a vehicle, MG Motor Australia will notify the last owner on record by email or postal mail. Should you receive a communication or find that your vehicle is involved in a recall campaign, we recommend you contact an authorised MG Dealer as soon as possible.
Vehicles involved in a MG recall may be identified by specific build dates and models within a year range, the manufacturing plant or other factors. If a recall campaign is announced on a vehicle, MG Motor Australia will notify the last owner on record by email or postal mail. Should you receive a communication or find that your vehicle is involved in a recall campaign, we recommend you contact an authorised MG Dealer as soon as possible.
Vehicles involved in a MG recall may be identified by specific build dates and models within a year range, the manufacturing plant or other factors. If a recall campaign is announced on a vehicle, MG Motor Australia will notify the last owner on record by email or postal mail. Should you receive a communication or find that your vehicle is involved in a recall campaign, we recommend you contact an authorised MG Dealer as soon as possible.
Vehicles involved in a MG recall may be identified by specific build dates and models within a year range, the manufacturing plant or other factors. If a recall campaign is announced on a vehicle, MG Motor Australia will notify the last owner on record by email or postal mail. Should you receive a communication or find that your vehicle is involved in a recall campaign, we recommend you contact an authorised MG Dealer as soon as possible.
Terms and Conditions
||Precise Price Service Pricing applies to the first 7 standard scheduled services of your vehicle which are scheduled to occur at every 10,000 km / 12-month interval for ICE vehicles (whichever occurs first) or 40,000 km/24 Months for EV vehicles. Service must be booked and carried out within 3000 kilometers or 28 days of the recommended mileage interval or service anniversary date. Current prices quoted are applicable to services conducted prior to the 31st of December 2022. Prices in the future may change. Please refer to specified service schedules as issued for your vehicle by MG Australia for items included in the MG Precise Price Service pricing. MG Australia reserves the right to at any time modify or discontinue the MG Precise Price Servicing program.
||Precise Price Service Pricing applies to the first 7 standard scheduled services of your vehicle which are scheduled to occur at every 10,000 km / 12-month interval for ICE vehicles (whichever occurs first) or 40,000 km/24 Months for EV vehicles. Service must be booked and carried out within 3000 kilometers or 28 days of the recommended mileage interval or service anniversary date. Current prices quoted are applicable to services conducted prior to the 31st of December 2022. Prices in the future may change. Please refer to specified service schedules as issued for your vehicle by MG Australia for items included in the MG Precise Price Service pricing. MG Australia reserves the right to at any time modify or discontinue the MG Precise Price Servicing program.
||Precise Price Service Pricing applies to the first 7 standard scheduled services of your vehicle which are scheduled to occur at every 10,000 km / 12-month interval for ICE vehicles (whichever occurs first) or 40,000 km/24 Months for EV vehicles. Service must be booked and carried out within 3000 kilometers or 28 days of the recommended mileage interval or service anniversary date. Current prices quoted are applicable to services conducted prior to the 31st of December 2022. Prices in the future may change. Please refer to specified service schedules as issued for your vehicle by MG Australia for items included in the MG Precise Price Service pricing. MG Australia reserves the right to at any time modify or discontinue the MG Precise Price Servicing program.
